When you shop online, make sure you are smart about the whole purchasing process-know who you are dealing with, know what you are buying, be confident you will get what you have paid for, and ensure that your account and credit card details are being dealt with safely.

There are many advantages to shopping online-you can shop at any time, you don’t need to worry about parking and your purchases can often be delivered to your door!

Online Auctions can be a lot of fun and can also help you find good deals.

EasyBid Auctions does not offer any sort of buyer protection / payment programs. Any emails you receive that talk about such systems should be ignored, even if they may have the EasyBid Auctions logo.

If you receive any emails promoting these services which appear to have come from EasyBid, please report it to us immediately.

But there are some security traps to watch out for:

Always use your Common Sense and trust your Instinct and use some simple steps to ensure your online shopping is as safe as possible.

Remember – Use your Common Sense and trust your instincts

Most shoppers know the warning signs to look for when buying something in a shop-the same applies to shopping online. Be wary if:

– the item / listing looks suspicious or unprofessional
– the listing is offering bargains which look too good to be true, they often are, or
– you are not confident about their use of your information or that you will get what you pay for.

Before Making the Purchase:

Know who you are dealing with-check that contact details are correct.
Know what you are buying-read the description of the product carefully-check the size, colour, value and safety of the product.
Read all the fine print and ask the seller about refunds and complaints handling policies.
Check the currency, postage and handling and other charges-there may be extra charges you aren’t aware of.
Check the final cost before paying.

Safe Buying:

To buy safely online you should always be aware of the signs of a fraudulent seller.

Here are some things to look out for:

– The price of an item is well under market value.
– If the price seems too good to be true it probably is.
– A seller’s phone number is disconnected or incorrect.
– The seller insists on email contact only.
– If you’re unable to speak to the seller to arrange an inspection then you shouldn’t proceed with the transaction.
– You’re unable to inspect the item before making payment.
– We recommend you always inspect expensive items such as cars and caravans before making a payment.
– You’ve been asked to pay using a cash transfer service.
– Never use cash transfer services such as Western Union. These methods of payment are NOT RECOMMENDED because you cannot recover your money if something goes wrong.
– Always pay for items using a safe, traceable payment method that you’re familiar with. Wire cash transfer services such as Western Union and Money Gram and transfers to overseas bank accounts are NOT RECOMMENDED asĀ once you’ve sent the funds they can’t be retrieved if something goes wrong.

Safe Selling:

To sell safely online you should be aware of the signs of a fraudulent buyer.

Here are a few things to look out for:

– A buyer is offering more than the asking price.
– Don’t trust a buyer who offers to pay more than your asking price.
– You receive an SMS/email enquiry from a buyer who’s asking you to send them an email and the phone number that the SMS has come from is invalid.
– Don’t transact with buyers who can only be contacted via email.
– You receive an email confirming a payment. Should you arrange shipping of the item?
– If a buyer tells you that they’ve sent you funds via Paypal, confirm that the funds been received by logging into your Paypal account to check. Do not trust a confirmation email they’ve sent you as it could be fake. Also, be wary of buyers who want high value (car, boat) items shipped overseas and want you to pay the cost.
– The buyer claims that they haven’t received the item that you’ve sent.
– If the buyer cannot collect the item, always send your items via registered post.

For any help with using EasyBid Auctions please contact us.